Terms of Service

Using the service

OmniHuman 2.0 creates AI videos using an image, audio and an optional prompt. Sign-in and sufficient purchased credits are required to submit a generation. Account creation does not include free trial credits. You are responsible for securing your account and for the material you submit.

Model and output

Generation is processed by OmniHuman 2.0 through KIE. Available capabilities and limits are shown in the generator. AI results may vary from your instructions or contain errors. A particular likeness, motion, quality or successful result is not guaranteed. Model availability may change.

Subscriptions and credit packs

Prices and included credits are displayed before checkout in US dollars. Monthly subscriptions charge monthly and provide the stated monthly allocation. Annual subscriptions charge annually and release credits each month rather than issuing the entire year's credits at once.

Subscriptions renew according to the checkout terms unless cancelled. Cancellation prevents future renewal; it does not itself refund prior payments. Manage billing and cancellation through the account billing page.

Subscription credits are valid for their current allocation period and unused credits expire at the end of that period. Separately purchased credit packs do not expire. Credits are service usage units and are not a stored cash balance.

Generation charges and failures

The generator displays a credit quote before submission based on the audio duration and configured rate. Submitting a job consumes the quoted credits. A job confirmed as failed returns its consumed credits automatically. A pending job has not yet been confirmed as failed; a refund of generation credits is different from a cash refund of a payment.

Your content

You must have permission to use the image, voice, audio and other material you submit. You authorize the service and its providers to process that material to complete your requests. Generated videos remain private to your account by default; do not share private media links unless you intend to give access.

You are responsible for reviewing outputs, obtaining required permissions and respecting third-party rights. These terms do not promise exclusive rights, copyright protection or unrestricted commercial rights to an AI output.

Acceptable use

Do not submit unlawful material, impersonate others deceptively, exploit minors, create non-consensual intimate content or attempt to bypass account, billing, privacy or provider safeguards. Read the Acceptable Use Policy for further detail.

Availability and changes

We may change features or restrict access to address abuse, security issues or provider availability. Details of current purchases are recorded in your account. Material changes to these terms will be reflected on this page.

Refunds and contact

See the Refund Policy. Applicable mandatory consumer rights are not waived by these terms.

Contact support at support@omnihuman20.com. Include your account email and relevant order or task ID, and never send a password or payment card number.