Contact
Support for accounts, billing and video generation.
Last updated: 2026-10-24
Get in touch
For help with OmniHuman 2.0, include your account email and the relevant task, subscription or order ID so the operator can identify the request.
Contact support at support@omnihuman20.com. Include your account email and relevant order or task ID, and never send a password or payment card number.
Account and billing
You can view credit activity, orders and subscription management from your account. Cancelling renewal and requesting a payment refund are separate actions.
Generation issues
For a processing or failed generation, include the task identifier and the status shown in your private library. Never include account passwords, API credentials or payment card numbers.